The Program They Warned Him Not to Cut

There is a particular kind of document that rewards patience. It is not the speech, which is written to be believed; it is not the press release, which is written to be forgotten by Thursday. It is the memorandum written by a professional to a superior who does not wish to hear it. I have spent a career reading such documents, and I can tell you they are always written the same way: carefully, plainly, and in a tone that tries very hard not to sound like an accusation, because the writer still hopes to keep his job.

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